Smiile ("Smiile," "we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or otherwise interact with us (collectively, the "Services").

This Privacy Policy applies to visitors and customers of our website and retail locations in Minnesota and any other jurisdictions where our products are sold. By using our Services, you agree to the terms of this Privacy Policy.

1. Age Restriction

Smiile products are intended for adults aged 21 and older, consistent with Minnesota cannabis and cannabinoid product laws. We do not knowingly collect personal information from individuals under 21. If we become aware that we have collected information from someone under 21, we will take steps to delete that information promptly.

2. Information We Collect

We may collect the following categories of information:

a. Information You Provide Directly

• Name, email address, phone number, and mailing/shipping address
• Date of birth (for age verification)
• Payment and billing information (processed via third-party payment processors)
• Account login credentials, if you create an account
• Communications you send us (customer service inquiries, reviews, survey responses)

b. Information Collected Automatically

• IP address, browser type, device type, and operating system
• Pages visited, time spent on pages, referring/exit pages, and click patterns
• Approximate geographic location (based on IP address)
• Cookies and similar tracking technologies (see Section 5)

c. Information from Third Parties

• Age and identity verification services
• Payment processors and fraud-prevention providers
• Marketing and analytics partners
• Point-of-sale or e-commerce platform providers used to fulfill your order

3. How We Use Your Information

We use the information we collect to:

• Verify your age and eligibility to purchase our products
• Process, fulfill, and ship orders
• Create and manage your account
• Communicate with you about orders, promotions, and product updates
• Respond to customer service inquiries
• Improve our website, products, and customer experience
• Detect, prevent, and address fraud, security issues, or technical problems
• Comply with applicable state cannabis/cannabinoid regulations, tax laws, and recordkeeping requirements
• Send marketing communications, where permitted, and in accordance with your preferences

We do not sell cannabis or cannabinoid products to individuals under 21 years of age, and we do not knowingly market such products to minors.

4. How We Share Your Information

We may share your information with:

• Service providers who perform services on our behalf (payment processing, shipping/fulfillment, website hosting, email/SMS marketing, analytics)
• Age verification providers to confirm you meet the legal age requirement
• Regulatory authorities, when required by Minnesota cannabis/cannabinoid regulations or other applicable law
• Business transfer parties, in the event of a merger, acquisition, or sale of assets
• Law enforcement or government agencies, when required by law, subpoena, or legal process

We do not sell your personal information to third parties for monetary consideration. If our practices change, we will update this policy and provide any notices or opt-out rights required by law.

5. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

• Remember your preferences and login status
• Analyze site traffic and usage patterns
• Deliver relevant advertising and measure campaign performance

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website. Where required by law, we will present a cookie consent banner allowing you to accept or reject non-essential cookies.

6. Your Privacy Rights

Depending on your state of residence, you may have rights under applicable privacy laws, including the Minnesota Consumer Data Privacy Act (MCDPA), which may include the right to:

• Confirm whether we process your personal data
• Access the personal data we hold about you
• Correct inaccuracies in your personal data
• Request deletion of your personal data
• Obtain a copy of your data in a portable format
• Opt out of targeted advertising, the sale of personal data, or certain profiling
• Appeal a decision regarding your privacy request

To exercise these rights, contact us using the information in Section 10. We will verify your identity before processing your request and will respond within the timeframe required by applicable law. You will not be discriminated against for exercising your privacy rights.

If you are a resident of another state with a comprehensive privacy law (e.g., California, Colorado, Virginia), you may have similar rights under that state's law, and we will honor applicable requests accordingly.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal, tax, and cannabis/cannabinoid regulatory recordkeeping obligations, resolve disputes, and enforce our agreements.

9. Children's Privacy

Our Services are not directed to individuals under 21 years of age. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us so we can delete it.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at: info@smiileusa.com

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised "Last Updated" date. Your continued use of our Services after changes are posted constitutes acceptance of the updated policy.